User Support and Service Enhancement Officer

The University Of Edinburgh United Kingdom

Grade UE07: £40,247.00 - £47,874.00 per annum

ISG/Library and University Collections

Full-time: 35 hours per week

Open-ended: permanent

 

 

The Opportunity:

We`re looking for someone to join the Research Information Systems Team to primarily support users of our current research information system, Pure. The role would be of interest to people already working in this area, but perhaps are looking to move to a role which is central to our use and support of technologies underpinning processes associated with things like open access.

 

What you`d be doing on the job:

  • Working with colleagues right across the University to support a large and diverse user base.
  • Playing a role in the University`s submission to the Research Excellence Framework (REF).
  • Producing user documentation, documenting processes and taking part in ongoing service improvement projects.
  • Involved in all aspects of communication of the outputs of the University`s research.
  • Helping users use the system to achieve their objectives.

 

A bit about you:

  • Highly developed written and verbal communication skills.
  • Good interpersonal and people management skills.
  • A strong, demonstrable interest in new developments in service delivery.
  • Good analytical and problem-solving skills.
  • Confident in your ability to learn and become proficient with new IT systems and processes.
  • Experience of research administration and assessment, particularly from the angle of an academic library and open access.

 

Click to view a copy of the full job description.

 

Application procedure:

 

We welcome informal enquiries about the role - to find out more please email Damon Querry, Research Information Systems Manager - [email protected]

Please note: Applications without a cover letter will be treated as incomplete. Please ensure that you have submitted both a cover letter and a CV.

 

As a valued member of our team you can expect: 

  • A competitive salary.
  • An exciting, positive, creative, challenging and rewarding place to work. 
  • To be part of a diverse and vibrant international community.
  • Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page (opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits. 

 

Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. 

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab).

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. 

 

Key dates to note

The closing date for applications is 3rd January 2025.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone. 



Page Source From The University Of Edinburgh Jobs
 
User Support and Service Enhancement Officer job opportunities 2024, User Support and Service Enhancement Officer jobs 2024, User Support and Service Enhancement Officer job opening 2024, User Support and Service Enhancement Officer job vacancies 2024, User Support and Service Enhancement Officer job descriptions 2024, User Support and Service Enhancement Officer job listing 2024 The University Of Edinburgh job opportunities 2024, The University Of Edinburgh jobs 2024, The University Of Edinburgh job opening 2024, The University Of Edinburgh job vacancies 2024, The University Of Edinburgh job descriptions 2024, The University Of Edinburgh job listing 2024 United Kingdom job opportunities 2024, United Kingdom jobs 2024, United Kingdom job opening 2024, United Kingdom job vacancies 2024, United Kingdom job descriptions 2024, United Kingdom job listing 2024, Postal Service jobs 2024, Postal Service job opportunities 2024, Postal Service job opening 2024, Postal Service job vacancies 2024, Postal Service job descriptions 2024, Postal Service job listing 2024

For more information please click the link below.
Post Date : 2024-12-31 23:59:00 End Date : 2025-01-04 06:59:00 Location : 3 Professional, Administration and Operational Full time Standard

Related Jobs Opportunities

Part time United Kingdom

Midday Supervisor

Ravenswood Community Primary School - Ipswich, Suffolk IP3 9UA £5,398 per annum 10 hours a week, 38 weeks per year, term time only, 11.15am to 1.15pm* Permanent Reference: 6772...

Full time United Kingdom

Class Teacher

Warren School, Lowestoft, Suffolk NR33 8HT MPR/UPR plus SEN allowance  Full time Permanent Reference: 6764 Required from March 2025 With full mobility across the trust. Due to school expansion,...

Part time United Kingdom

Midday Supervisor

Freeman Community Primary School - Stowmarket, Suffolk IP14 4BQ £12.26 per hour, pro rata 7.92 hrs per week (Monday-Friday, 11.45am – 13.20pm); term time only  Part Time Permanent Reference:...

Part time United Kingdom

Business Support Officer

Stowmarket High School, Stowmarket, Suffolk IP14 1QR £24,404 - £25,183 pro rata FTE (£8,432 actual per annum) 15 hours per week  Permanent Reference: 6754 Required from February 2025.  Stowmarket High...

Full time United Kingdom

Service Director, Social Care and Family Help

Suffolk County Council - Based at Endeavour House, Ipswich IP1 2BX with a requirement for frequent travel across the county £106,686 - £118,009 per annum...

Search Keywords

Job Type

Full time Part time