The UNDP Geneva Representation Office (GRO) is an integrated partnership office, led by BERA, working across programmatic and representational functions. It contributes to UNDP’s mission by engaging and forging partnerships with a wide range of partners in Geneva and across Europe to support the attainment of the SDGs. As emphasized during the 2020’s review of UNDP’s External Relations, in addition to leading donor relations with Switzerland and France and contributing to intergovernmental processes with Member States’ Permanent Missions, the Office has a specific responsibility for the development of partnerships with UN sister agencies and other international organisations headquartered in Geneva, as well as with the private sector and with civil society.
Under the overall guidance of the HR and Administrative Associate, the Administrative Clerk provides support to office operations performing a variety of standard administrative processes ensuring high quality, accuracy and consistency of work. The Administrative Clerk promotes a client, quality and results-oriented approach with UNDP/UN rules, regulations, policies and procedures. The Administrative Clerk works in close collaboration with the Operations, Programme and projects staff in the office to exchange information and ensure consistent service delivery.
The Administrative Clerk will be responsible for performing the following tasks in the area of Administration and Human Resources for UNDP Geneva Office:
The incumbent performs other duties within his/her functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
The Administrative Assistant will work under the overall guidance and supervision of the HR and Administrative Associate and will work in close collaboration with the operations team.
Core Competencies:
Achieve Results: LEVEL 1:Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Technical competencies:
Business Management - Working with Evidence and Data:
• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information. Informing conclusions and supporting decision-making.
Business Management - Customer Satisfaction/Client Management:
• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs.
• Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests.
• Ability to anticipate clients’ upcoming needs and concerns.
Administration & Operations - Documents and records management:
• Overall document (hard or electronic) management; registry and retention of policy including storing and archiving
Business Development - Operations Management:
• Ability to effectively plan, organize and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.
• Knowledge of relevant concepts and mechanisms.
Min. Education requirements:
• Completion of Secondary Education is required or Bachelor’s degree in Business or Public Administration, management and other relevant fields will be given due consideration
Min. years of relevant work experience
• Minimum 4 years (with high school diploma) or 1 year (with Bachelor´s Degree) of progressively responsible administrative or programme experience is required at the national or international level
Required skills:
• Experience in document management filing and electronic filing
• Knowledge of UNDP / UN system, International Geneva
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages
• Experience in handling of web-based management systems an asset
• Excellent organizational, planning and time management skills
Desired skills in addition to the competencies covered in the Competencies section:
• Good communication skills both written and oral
• Experience in events supports (meetings, workshops, etc.)
• Innovative problem solving and effective organizational skills
• good client orientation and planning skills
Required Language(s):
Fluency in English and good working knowledge of French
Ravenswood Community Primary School - Ipswich, Suffolk IP3 9UA £5,398 per annum 10 hours a week, 38 weeks per year, term time only, 11.15am to 1.15pm* Permanent Reference: 6772...
Warren School, Lowestoft, Suffolk NR33 8HT MPR/UPR plus SEN allowance Full time Permanent Reference: 6764 Required from March 2025 With full mobility across the trust. Due to school expansion,...
Freeman Community Primary School - Stowmarket, Suffolk IP14 4BQ £12.26 per hour, pro rata 7.92 hrs per week (Monday-Friday, 11.45am – 13.20pm); term time only Part Time Permanent Reference:...
Stowmarket High School, Stowmarket, Suffolk IP14 1QR £24,404 - £25,183 pro rata FTE (£8,432 actual per annum) 15 hours per week Permanent Reference: 6754 Required from February 2025. Stowmarket High...
Suffolk County Council - Based at Endeavour House, Ipswich IP1 2BX with a requirement for frequent travel across the county £106,686 - £118,009 per annum...