In these varied, challenging and rewarding roles, and you will be part of a small, supportive leadership team, and have the opportunity to shape service delivery both locally and on a countywide basis.
Suffolk Youth Justice Service (SYJS) vision is to work towards a child first youth justice system, where children are seen first as children, treated fairly and supported to build on their strengths. The service delivers child focussed, relationship-based practice to reduce offending improve safety and wellbeing and protect others from risk of harm. The service also works with victims of youth crime.
Your role and responsibilities
Your role, as the Operations Manager, will be split between team management and leading on specific areas of service improvement or development countywide.
Post 1 (West team) and Post 2 (North team)
Post 3 - Improvement:
Post 4 - Restorative Approaches:
Your normal hours of work will be 37 hours per week (to be agreed locally). In addition to these hours, you will form part of an Operational Managers rota, with an occasional requirement for you to be on-call outside of Monday to Friday core hours and on Saturdays, for which you will receive an additional payment (or time off in lieu, if preferred).
You will need
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don`t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Suffolk Youth Justice Service (SYJS):
At the same time the service works to ensure the safety and wellbeing of these children and young people and to enhance their life aspirations and opportunities. Staff and managers are committed to the sometimes, challenging work they do.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Catherine Bennett or Dan Wilson for a casual conversation. You can reach them by calling:
Catherine on 07753310241 or by emailing: [email protected] or
Dan on 07926705129 or by emailing: [email protected]
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Please ensure you tell us which posts you are applying for in the questions section of the application.
Step 4 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Describe a time when you had to effectively manage a team or project to deliver high-quality and effective services. What strategies did you use to motivate your staff and ensure successful outcomes?
2. Provide an example of how you have built and maintained strong partnerships and collaboration with a range of internal and external stakeholders. How did you ensure effective communication and joint working?
3. Tell us about a time when you had to manage and respond to safeguarding and risk issues within your area of responsibility. How did you approach this, and what was the outcome?
4. Explain how you have used data, quality assurance processes, and case audits to drive continuous service improvement and ensure high-quality standards. What insights did you gain, and how did you implement changes?
5. Provide an example of how you have used your communication and engagement skills to ensure the active participation of children, young people, and parents/carers in service planning and delivery. How did you use their feedback to inform service improvements?
Step 5 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: [email protected] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 17 November 2024.
Interview date: To be confirmed
Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid
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