About:

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. 

Job Overview:

A Bloomingdale’s Service Professionals role plays a critical role in the daily operations of our store. To deliver our mission statement to be like no other store in the world, our Service Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. Each day our service Professionals respond to both Customer and Store Associate questions by, assisting in gift wrapping,  processing returns, selling gift cards and greeting cards, executing Cash Office functions, including but not limited to deposits, loans, and change and, completing processes involving daily merchandise return activities.

Essential Functions:

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
• Deliver outstanding customer service to our customers and associates on resolving credit card/loyalty card issues and questions
• Embrace and be proficient with technology
• Participate in the merchandising and operational requirements of the role   

Qualifications and Competencies:

High School Diploma or equivalent required

No experience required

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities 
• Resourceful self-starter, works well independently as well as part of a team
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

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