Job Title: Office Assistant - LEAD LLC (Texana House & University House - North Village)
Job Classification: Administrative and Office Services, Student
Department: Campus Living and Learning
Hiring Manager: Courtney Streat
Contact: [email protected]
Work Schedule: Maximum 20 hours per week
Desired Length of Employment: Fall 2024 - Spring 2025
Pay Rate: 7.25-9.00
Job Description:
The purpose of the Office Assistant (OA) position is to provide administrative and relational support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.
DUTIES AND RESPONSIBILITIES:
• Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]
• Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], checking out equipment, technical support
• Be knowledgeable of on-campus locations and resources
• Support residents in communicating issues of concern to other members of the hall staff
• Enforce and uphold Campus Living & Learning policies and procedures
• Complete other administrative tasks as assigned by supervising RHD
CHARACTERISTICS AND QUALIFICATIONS:
Required Qualification: Must have completed at least one semester as a Baylor student.
Preferred Qualification: Federal Work Study (FWS) eligible.
Office Assistants are required to be professional, friendly, courteous, helpful, and proactive. Office Assistants must be in good standing at Baylor University (minimum 2.5 cumulative GPA) while in the position. If the Office Assistant’s GPA is below a 2.5, the Office Assistant’s work agreement may be terminated.
A successful candidate for the Office Assistant position will exhibit the following characteristics: good time-management, organizational and administrative skills, sound judgment, ability to manage multiple tasks, good communication skills, ability to be flexible and work well with others, and a commitment to student interaction.
Failure to comply with or adhere to Baylor University policies, Campus Living & Learning policies, or state/federal laws could result in immediate loss of position and benefits.
WORKING HOURS & START DATE:
Office Assistants often begin working 1-2 weeks before classes begin each semester and remain working until December/May graduation when a semester ends.
Per University policy limits on-campus employment for students who are currently enrolled in classes at Baylor to a maximum of 20 hours per week. If you are a Baylor student, but you are not currently enrolled in classes at Baylor, then you can work a maximum of 40 hours per week.
Desks are open 7 days a week, from 7:00AM to 1:00AM.
Employer: Baylor University
Work Location: North Village (Texana House & University House)
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